Terms and Conditions Article 1: Purpose The purpose of this agreement is to define user's rights/oblications and resposibilities in using SMAPP system which provides internet-related services(As called
"Services") for collaboration between Samsung Electronics Co., Ltd.(As called "Samsung") and partners. Article 2: Definitions 1) "SMAPP", the business systems which is operated by Samsung Electronics, is vertual workspace constructed on the IT basis and provides working process as well as space to share quality information to support collaboration. 2) "Partner" means Samsung Electronics to apply for the service providers said. 3) "User" as a partner or partners of the employees through the sign-up process established by Samsung Electronics to provide information as a registered party, "SMAPP" is a person who uses the services provided by. Article 3: Conditions as stated and as amended, and the description 1) Samsung Electronics, the contents of these Terms and Conditions to know each other, and users "SMAPP" is published in the initial service screen. However, the terms and conditions to the user through the screen so you can see the connection can be 2) Samsung to revise these Terms and Conditions if the effective date and revised the current agreement with the reasons stated in the initial screen of SMAPP 7 days prior to the effective date will be announced by one day from the date of application. However, the disadvantage to the user to change the terms and conditions if the grace period, at least 30 days advance notice to place, and in this case before revision after revision information, content and comparison clearly displays the users to make it easier to understand. 3) The application of the amended User Terms you do not agree to the revised terms and conditions, if Samsung can not apply in this case, users "SMAPP" You can not use the site. 4) Samsung due to the revision of this agreement to compensate for the damage suffered by users will not be liable. 5) Details not specified in these Terms and Conditions of this agreement for the interpretation of the Regulation of the Law and other related laws or follow commercial practices. Article 4 : the service provide and change 1) "SMAPP" services offered include the following: ① Quality Property : The issues raised in the market information registration / processing capabilities ② Business record management 2) Samsung Electronics, the service, if changes are made "SMAPP" board features the initial screen for the altered function "Manual" offers. Article 5 : Interruption of Service 1) "SMAPP" services, such as computer equipment maintenance, replacement, and failure, disruption of communication in the event of such reasons be suspended temporarily and without notice, may 2) Discarded for reasons such as Samsung Electronics, the system services is terminated in the manner specified in Article 8 of the User will be notified. 3) Interruption or termination of service on the Samsung is not responsible for anything. Article 6 : Eligible for grants 1) User the "SMAPP" according to the user specified in the registration form and fill in the information that the doctor agree to the Terms of Service can be used by the display. 2) Samsung claim 1 as applied to join one of the parties does not fall under each of the following parties are entitled to and needs to. ① The applicant had previously been disqualified if available ② Join the blindness of all applicants must provide your name and company name one, otherwise ③ To register false information, omission, error, if indicated 3) When users use qualify to receive the approval of the Samsung Electronics is completed to the point. Article 7 : Loss of eligibility Samsung Electronics, the user under any of the following, if applicable, the eligibility limit, stop loss can be. ① False information when applying to register or change if ② If you steal someone else's information ③ "SMAPP" publishing false information to enter or change information, if unauthorized ④ By applicable law prohibits the transfer or posting the information, computer programs, etc. If you transmit or post ⑤ Information other than the information set forth SEC, computer programs, etc. If you are sending or posting ⑥ Samsung Electronics and other third parties who infringe the copyright or intellectual property rights case ⑦ Samsung Electronics, and other third-party damage or disrupting the honor, if ⑧ "SMAPP" related to a violation of Samsung's policy to publish, disclose information, or if ⑨ Indecent or violent message, video, audio and other information against public order and morals "SMAPP" to the public or posting ⑩ By SEC in connection with the services provided by the users to bear the date of the debt if it is not implemented in ⑪ Other "SMAPP" laws and the Terms of Use is prohibited or contrary to public policy if the behavior Article 8 : User's obligations This agreement, Samsung Electronics Co., Ltd. ("Samsung" is called), the SMAPP to provide Internet-related services ("Services") in using a Samsung Electronics and the user's rights / obligations and responsibilities that the regulations purposes. Article 9 : Privacy Samsung to protect your personal information effort. Protect your personal information with respect to the SEC's handling of personal information set forth in this policy and related laws are. Article 10 : Samsung Electronics's obligations 1) Samsung Electronics, the relevant laws and the terms of the ban or not to act contrary to public policy and the terms and conditions in accordance with consistent and reliable service should be devoted to. 2) Samsung Electronics, a user's personal information (including credit information), you will need a security system for protection. 3) Samsung users of unwanted commercial e-mail will not send advertising. Article 11 : Obligations to the user's ID and password 1) On the user ID and password to the user is responsible for managing. 2) Users with their ID and password to a third party should not be used. 3) Users with their ID and password is stolen or used by a third party and one that is notified immediately if the SEC and the SEC's guidance, if it must be followed. 4) Users to change their password every 90 days to be made and, if you do not log in 90 days, the account will be treated as dormant accounts go through Samsung's authorization can be used normally. 5) If users of the partners and employees of the supplier, as well as employees also have an obligation to this article. 6) Employees through multiple suppliers to hold the ID of the employee with ID at retirement shall delete the ID, ID due to poor management or partner information about Samsung Electronics to third parties any responsibility in this regard if the spill that is to partner. Article 12 : Attribution of intellectual property rights and use restrictions 1) Samsung Electronics, the copyright for a work created by other intellectual property rights belong to the SEC. 2) User the "SMAPP" information obtained through the use of the intellectual property rights for Samsung Electronics Samsung Electronics, the attribution information without prior consent of reproduction, transmission, publication, distribution, broadcasting, or by other means available to third parties to should not. Article 13 : Disclaimer 1) Samsung is expected to use the service, users are unable to benefit hayeotgeona service for damages arising from any use shall not bear any responsibility. 2) Samsung due to force majeure, such as natural disasters can not provide the service for a service provider is not responsible. 3) Samsung on the data stored and transmitted is not responsible for loss of data if two do not bear any responsibility. Article 14 : Dispute Resolution Samsung complaints and opinions are submitted by users of the first to handle the matter. However, if prompt treatment is difficult for users to schedule the reasons and will be notified immediately. Article 15 : Governing Law Not specified in these Terms and Conditions of the relevant laws of the Republic of Korea and follow business practices. Addenda 1. This agreement effective from November 15, 2013 is.
Samsung Electronics Co., Ltd., ("Company", or sometimes referred to as we, us or our) we collects personal information data from you as a user when signing up for the membership registrationor using the service users as follows: the following
You have the right to withhold your consent to the collection and/or use of your personal informationdata to the extent not reasonably necessary to the service.
Please refer to the privacy policy posted on https://smapp.samsungmobile.com for details on how we process your personal data. This agreement, however, shall prevail in case of any conflict between this agreement and the said privacy policy.
Category | Detail |
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Required |
- User ID & Password, Name, Title, Phone, e-Mail - Company's Name, Address, Country, Phone, Fax, Website/SNS Info - Answers to key questions(RFI) which include company’s : · Basic overview information · Business operation & Product line · Product development & QA Process · Sales & Channel information |
※ You have the right to may withhold your consent to the collection and/or use of mandatory essential information. However, in the event that you withhold your consent, you will not may be unable to use SMAPP Portal since it is required to provide the service. |
We will use the following personal information that we collect for the purposes oflisted below.
Purpose | Detail |
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General Notice | To notice progress of SMAPP product proposal, certification and any other work process related announcements |
Invoice Release | To release invoice notice to partners |
After fulfilling its the objectives of collection and/or use of its customer’s personal informationdata, Samsung Electronics shall dispose of the information data immediately. Notwithstanding the foregoing, Samsung Electronics may retain thecertainpersonal information data of its customers as listed below pursuant to for the period permitted under the applicable laws and/or regulationsin the event that Samsung Electronics is required to do so in compliance of the applicable laws and/or regulationsfor the purpose of verifying certain details of certain transaction, pursuant to the applicable laws and regulations including the Commercial Code (Korean) or pursuant to its internal policies.
List of personal informationPersonal Data | Period | Applicable law/regulation |
---|---|---|
Records regarding contract and revocation of offers Records or cancellation agreement | 5 years | Consumer Protection in Electronic Commerce Act |
Records of payment and supply of goods | 5 years | Consumer Protection in Electronic Commerce Act |
Records Regarding consumer complaint and disputes Records regarding handling customer complaints or disputes |
3 years | Consumer Protection in Electronic Commerce Act |
Records Regarding consumer complaint and disputes Records regarding credit information gathering / processing and utilization |
3 years | Use and Protection of Credit Information Act |
Record regarding marking and advertisementDisplay / Advertising record | 6 month | Consumer Protection in Electronic Commerce Act |
Records regarding internet log and user’s search track | 3 months | Communications Privacy Act |
Records regarding Other Telecommunication related record | 12 months | Communications Privacy Act |
For the purposes of providing customer services, Samsung Electronics may outsourcesthe processing of personal information data as listed in the table below follows:. We respectively outsource personal data processing to the extent necessary to provide each service. In the event the contractor changes, of any changes to the terms of the outsourcing contract, Samsung Electronics shall will notify its customers of the changessuch change using at least two of the following meansvia notice on the website (or: e-mail, phone, SMS, or any other similar means).
Outsourced Service Provider | Detail |
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Samsung SDS | SMAPP Portal System Maintenance |